FAQ

Last updated: 2026-07-19

This FAQ page applies to purchases made from Cirkul.

Where do you ship?

We ship only within the United States. Standard shipping is free on all U.S. orders.

How long will my order take?

Processing normally takes 1–3 business days, followed by approximately 4–8 business days in transit. We provide a tracking number after shipment.

Can I cancel or change an order?

Contact us as soon as possible. An order can be cancelled before shipment. After shipment, the Refund Policy applies.

What is the return policy?

No-reason returns and exchanges may be requested within 30 days after delivery. We pay approved return shipping for no-reason and quality-related returns. Customized items, clearance items, gift cards, and opened intimate or hygiene-sensitive goods are excluded except where law requires otherwise or an item is defective.

When will a refund appear?

Approved refunds generally post to the original payment method within 5–10 business days after issuance.

Which payment methods are accepted?

Eligible Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover cards may be available at checkout. Charges are in USD, and taxes are charged as required by law.

How do I contact support?

Contact information

Cirkul
692 S Flower St, Los Angeles, California 90017, United States
Email: mamikhanx55@gmail.com
Phone: (669) 214-6934
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (PDT).